The issue with viewing recorded RootsMagic Webinars

Do you know that RootsMagic provides free online classes or you can say webinars to its users’? And if you are having a hard time Viewing Recorded RootsMagic Webinars. Then you must be glad know now that you are reading the right blog and here. You will be guided with appropriate solutions that will help resolve the issues with seconds.

To be able to get over with the issues you’ve got to go through a few given steps below carefully for better results.

Note: Usually some webinars open at first showing a black screen before the images display on your desktop. So be patient and wait for the webinar image to display on your screen.

  • The issue that is found to be the cause is that you would have to right-click on the ‘watch’ button and then go to choose the ‘Open link in new window’
  • Then you might have a command to install the Adobe Flash Player Plug-in for your Firefox, you just got to follow the command as guided.
  • You can also try and view your RootsMagic Webinars in the Internet Explorer as well as Google Chrome browsers this would help you to succeed.
  • Due to the changes that have been made recently in Google Chrome may ask you to follow the Firefox procedures?
  • If you are using Windows 7, a 64-bit computer then you should be able to succeed in viewing the Webinars in the Google Chrome browser.
  • If you are facing issues viewing the webinars to your computer only after you have downloaded the recorded webinars. Then the experts recommend that you should install the free open source software VLC Media Player. For which you need to go here www.videolan.org/vlc
  • You can also try viewing the downloaded webinars in the ‘Quick Time player’ option too.

Well, hope that you are now successful and able to view your RootsMagic Webinars without any hassle.

But if not so then no need to worry as you have the helpline support . Who are available to assist you at all times of the day with Viewing Recorded RootsMagic. So all you need to do is just get in touch with the customer support. Immediately to have the issues fixed up.

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