It’s a problem from the windows where RootsMagic error. Software is installed. It means your media files database drive is not connected or not found on this computer. If you read this blog from start to end, you will be able to resolve it by yourself. If you are not able to resolve it then call an expert. To call our RootsMagic Support Team, call +1-888-652-9580.
Solve RootsMagic Error No Disk in the Machine
First, we need to identify the drive which was connected and which includes your database file like a media file. It can be CD, Flash Drive, or any External Drive, etc. We just need to connect the same drive on the computer and restart the RootsMagic error program and the problem will be fixed.
What if You Are Not Able to Find the Same Drive?
In many cases, we found customer’s external drive was corrupt. For example, you get a nasty virus and it damages your CD data or external file data. In these cases, you will not be able to recover your data. You should always keep a backup of your RootsMagic tree data on a flash drive full backup.
If You Can Access the Data on a Different Computer but Not this Computer?
In this case, you will need to reset your PC and reinstall the software and try to locate the drive data so your drive will re-link.